StoreMingle Copyright and DMCA Policy

Last Modified: September 16, 2026

StoreMingle respects intellectual property rights and expects its users to do the same. This policy explains how to report infringing material, how we respond, and how to contest a removal. It forms part of the Terms of Service.

1. Designated Copyright Agent

Copyright Agent Celavii Software Inc. 800 Progress Center Ct, Suite 500, Lawrenceville, GA 30043, USA +1 858-922-1759 dmca@storemingle.com

Our designated agent is registered with the United States Copyright Office under 17 U.S.C. § 512(c)(2).

2. What this covers

The Services host material uploaded by businesses using them, including:

• product listings — photography, illustrations, descriptions, specification sheets and catalogue data;
• brand assets — logos, marks, packaging imagery and marketing material;
• short-form video uploaded by vendors;
• live broadcasts, which we transmit and do not record (§8);
• storefront and booth content, including copy and layout;
• comments, reviews and messages written by users;
• stored live chat from booths and sessions;
• profile and company images uploaded by buyers and vendors — shown to everyone watching a live session;
• broadcast overlay assets composited onto a vendor's stream;
• AI-assisted text drafted with our tools at a user's direction, which remains that user's content and responsibility.

We do not pre-screen this material for infringement. It is uploaded by users, and we act on it when it is reported.

There is one place where something is held back before it appears, and it is not us doing it. A product review is held until the vendor whose product it concerns publishes it — see Terms of Service §7(g). That is a seller's decision about a listing of their own, on grounds that have nothing to do with copyright, and it reaches nothing else on the Services. Everything else listed above is live the moment it is uploaded.

3. Filing a takedown notice

If you believe material on the Services infringes a copyright you own or represent, send a written notice to our Designated Copyright Agent. To be effective under 17 U.S.C. § 512(c)(3), it must include:

(a) your physical or electronic signature, as the owner or someone authorized to act for the owner;

(b) identification of the copyrighted work claimed to be infringed — or, for multiple works in one notice, a representative list;

(c) identification of the material you say is infringing, with enough detail for us to find it. Please give:

• the URL or in-app location — the show, booth, storefront, short, product listing or comment;
• a description of the material;
• any other identifying detail, such as the vendor or organizer whose surface it appears on;

(d) your contact details — name, address, telephone number and email;

(e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and

(f) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act for the owner.

Send it to dmca@storemingle.com.

⚠️ Section 512(f): anyone who knowingly materially misrepresents that material is infringing — or that it was removed by mistake — may be liable for damages, including costs and attorneys' fees.

4. How we respond

On receiving a notice that substantially complies with §3, we will:

1. remove or disable access to the material expeditiously;
2. notify the user who posted it, and forward a copy of the notice including the information you supplied — your notice will be shown to the person you are complaining about, so redact anything you do not wish disclosed beyond what §3 requires;
3. tell that user they may submit a counter-notice under §5; and
4. record the incident against the account for the purposes of §6.

If a notice does not substantially comply, we may ask you for the missing information before acting.

5. Counter-notification

If your material was removed and you believe it was a mistake or a misidentification, you may send a counter-notice to dmca@storemingle.com containing:

(a) your physical or electronic signature;

(b) identification of the removed material and where it appeared before removal;

(c) a statement, under penalty of perjury, that you have a good-faith belief it was removed as a result of mistake or misidentification;

(d) your name, address and telephone number; and

(e) a statement that you consent to the jurisdiction of the U.S. District Court for the district of your address — or, if you are outside the United States, of any judicial district in which StoreMingle may be found — and that you will accept service of process from the complainant or their agent.

What happens next. We forward your counter-notice to the complainant. Unless they notify us that they have filed a court action seeking to restrain the activity, we may restore the material in 10 to 14 business days.

6. Repeat infringers

Definition. An account accrues a strike for each takedown notice that results in removal and is not successfully counter-noticed.

Consequence. In appropriate circumstances we terminate the account of a user who repeatedly infringes copyright, together with its business's access to the Services. What is appropriate turns on how many notices an account has drawn, how far apart, whether any were withdrawn or successfully counter-noticed, and how serious the infringement was — a vendor listing counterfeit goods using the rights-holder's own photography is not an isolated lapse.

Single serious infringement. We may terminate immediately for a single infringement that is egregious, including deliberate counterfeiting.

7. Trademark and other rights

For trademark complaints — counterfeit goods, misuse of a mark, or a storefront impersonating a brand — write to legal@storemingle.com with:

• the mark, its registration number and jurisdiction;
• proof you own or represent it;
• where the offending material appears; and
• what you believe is infringing.

The DMCA does not govern trademark, so we handle these at our discretion under our Terms of Service and Acceptable Use Policy rather than under a statutory process.

8. Special notes for this product

Live broadcasts. Live sessions are not recorded, so usually there is no stored copy to remove after the fact. If infringing material is being broadcast while a session is live, tell us immediately — that is one of the few situations where speed changes the outcome, because we can end a broadcast.

If a recording ever exists, notice-and-takedown applies to it normally. It is hosted material like any other and we will remove it on a compliant notice.

Product images. The most common claim on a wholesale platform is a vendor using photography belonging to a brand, a manufacturer or a competitor. If you are the rights holder, identify the specific listing.

Organizer-hosted shows. Material may appear inside a show run by an organizer under their own branding. StoreMingle hosts it and is the right recipient of a notice — send it to us, not to the organizer.

AI-assisted content. Text drafted with our AI tools at a user's direction is that user's content. Notices about it follow the ordinary process.

9. Safe harbour

StoreMingle intends to qualify as a service provider under 17 U.S.C. § 512 and to maintain the conditions that entails, including a designated agent, expeditious response to compliant notices, a repeat-infringer policy applied consistently, and no interference with standard technical measures.

Nothing in this policy is a waiver of any right or defence.

10. Changes

We may update this policy. Material changes follow the Terms of Service §21(d).

11. Contact

Celavii Software Inc (d/b/a StoreMingle) 800 Progress Center Ct, Suite 500, Lawrenceville, GA 30043, USA